Cancellation Policy

Cancellation requests must be emailed to the Conference Secretariat: This email address is being protected from spambots. You need JavaScript enabled to view it.. Cancellations made before Monday 1 March 2021 will be fully refunded, minus EUR 50 to cover administration costs. Participants cancelling before Thursday 1 April 2021 will receive a 50% refund, minus EUR 50 to cover administration costs. No cancellation allowance is possible from Thursday 1 April 2021 onwards.

Before 1 March 2021

Before 1 April 2021

Starting 1 April 2021

100% refund, minus EUR 50

50% refund, minus EUR 50

No refund

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There will be no cancellation allowance for failure to secure a visa to Morocco. The organizing committee reserves the right to make the final decision on a case-by-case basis for granting a refund in extenuating circumstances. Check your travel insurance policy to see if it covers problems with obtaining a visa.

Important note: We are entitled to cancel the event or postpone it in the case of Force Majeure (such as pandemic, natural disaster, public measures, as well as operational disruptions). In such a case, participants will be informed in due time. Participants will be refunded 60% of all payments, minus a EUR 50 administration fee, if the event is not going to take place; further claims by the participant are excluded in this case.


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